FM - Digital Transformation

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Creative urban spaces : a collaborative and organisational view
(Institute of Knowledge Asset Management (IKAM), 2025) Romanelli, Mauro; Zbuchea, Alexandra; Bîră, Monica
The urban development processes rely on cities and urban communities that make efforts to support initiatives and policies that enhance the aims and the implementation of sustainable issues within urban spaces. In particular, cities are going smart not only by investing in human and organisational energies to make technology as a driver for sustainable urban growth, but also promoting cultural, civic and creative assets and inputs that make the city a culture-led and knowledge-driven socially innovative urban community, opening to creative urban spaces. Post-industrial cities increasingly are working to make and develop creative collaborative urban spaces. Cities of tomorrow will invest knowledge sources in driving creative-led and culture-driven initiatives that contribute to making collaborative urban spaces and driving sustainable and inclusive urban growth, leading to community development and engagement. The future of urban growth relies on promoting culture as an opportunity to develop inclusive and cohesive communities that contribute to making creative urban spaces. Creative hubs develop bottom-up initiatives, by involving artists and other creatives who are able to meet the needs of an artistic community, making creative meeting places as well as urban spaces. Creative urban spaces develop creativity-led processes and rely on creative cities and hubs as socially inclusive communities that rediscover the importance of collaborative innovation as a framework that helps shape wealthy urban spaces into engines of social innovation. The study aims at investigating the relationships between creative cities and hubs that are following a collaborative view to organisational as well as urban spaces, in order to drive social innovation and achieve social sustainability within creative urban spaces.
ICTs and digital risk in purchase transactions
(Military University of Technology, 2020-12-18) Wozniak, Jacek; Gheorghiu, Anda
The phenomenon of digital risk accompanies today's consumers every day, at the execution of every purchase transaction. Today's customers (so-called the Customers 4.0), who use ICTs on a large scale and are very prone to exploiting the potential of ICTs in purchasing processes, are usually aware of the digital risk, but do not give to it a high enough priority. In order to explore the peculiarity of the digital risk and customer use of ICTs, the CATI survey was conducted – on a sample of 320 consumers (from Poland). The research aimed to assess the complexity and importance of digital risk in customers' opinions, and the complexity of the use of ICTs in purchasing processes. The research process involved the statistical methods as follows: factor analysis (i.e. Principal Components Analysis method – PCA), as well as cluster analysis (k-mean method). In the study, three composite indexes were constructed – i.e. the Digital Risk Complexity Index – DRCI, the Digital Risk Importance Index – DRII, as well as the Consumers' Use of ICTs Complexity Index – CUICI. In particular, the study showed that the digital risk complexity is at a moderate level, the digital risk importance is at a moderate level too, as well as the consumers' use of ICTs complexity is at a relatively high level throughout the research sample.
Enhancing engagement with museums through phygital marketing strategies.
(IGI Global Scientific Publishing, 2025) Zbuchea, Alexandra; Bîră, Monica; Bălan, Emanuela Ana-Maria
The role of museums has significantly evolved from being guardians and researchers of the heritage to becoming active social and community agents, a transformation influenced by digital technologies and participatory approaches. This chapter investigates the application of Phygital strategies in museums, which integrate physical exhibits with digital platforms, in enhancing visitor engagement and education. It explores the current landscape of Phygital approaches in museum marketing and their impact on visitor experiences. The study highlights how museums leverage immersive technologies to create innovative and memorable on-site and online experiences. Despite the increasing adoption of digital strategies during the COVID-19 pandemic, the literature on Phygital practices remains secondary in museum studies, often found within technical publications or broader heritage management discussions.
AI in Project Management: Technical Prerequisites, Digital Knowledge, and Organizational Maturity.
(The Bucharest University of Economic Studies In partnership with: Paradigm Publishing Services, 2025) Pînzaru, Florina; Zbuchea, Alexandra; Stratone, Madalina-Elena
The integration of Artificial Intelligence (AI) in project management is reshaping managerial roles, organizational maturity, and required technical competencies. This study examines the relationships between key constructs influencing AI adoption in project management: Technical Prerequisites (TP), Digital Knowledge of the Project Manager (DGK), Changes in the Project Manager’s Job due to AI-driven Digital Transformation (CDT), and AI-driven Digital Maturity of the Organization (AIM). The data collected from 186 project management professionals across eight countries (Romania, Belgium, Austria, Germany, the Netherlands, Italy, the United Kingdom, and France) and was analyzed using Structural Equation Modeling (SEM) with SmartPLS 4.0. The results of the research demonstrate how important technical preparedness and digital expertise are to facilitating AI-driven changes in project-based settings. Furthermore, this paper offers a framework for businesses looking to improve digital maturity through project management techniques, as well as theoretical and practical insights into the changing capabilities needed for AI adoption.
Gliding between team members’ similarity versus diversity toward performance: the role of technological advancements
(Business Systems Laboratory, 2025) Vătămănescu, Elena-Mădălina; Bunica, Andreea; Dinu, Elena
"The current endeavor aims to provide preliminary insights into the dyad similarity – diversity of team members by considering two main factors, that is, performance achievement (as outcome) and technological advancements (as potential moderator). To this end, the remainder of the extended abstract will briefly look at the benefits of similarity versus the benefits of diversity among team members from the group and organizational perspectives, also introducing the role of technological advancements in the overall analytical framework. The composition of a team can significantly impact its overall performance and the success of the organization it serves. Researchers have identified factors like leadership, empowerment, and team structure as contributors to team effectiveness (Chen et al., 2005; MacMillan et al., 2002) Nevertheless, one factor garnering growing attention is the role of team member similarity in enhancing business performance (Vătămănescu & Mitan, 2023). "
Great Reset—Opportunity or threat?
(Springer, 2024) Vătămănescu, Elena-Mădălina; Gandolfo, Dominici
"This book gathers revised papers presented at the 2024 International Symposium of the Business Systems Laboratory, held in Palermo, Italy on January 11–12, 2024. In the last four years, the world has seen dramatic changes in virtually every aspect of global society. We have seen a rapid transformation of social systems and, since the outbreak of COVID-19 in 2020, an unprecedented acceleration of the socioeconomic upheavals already in place - disruptive socioeconomic changes that have since been dubbed “The Great Reset"" by the World Economic Forum. The book applies scientific rigor to discuss and debate these disruptive transformations and identify new ways to address the global economic and social challenges of our time from a systemic perspective. It sheds light on the various interactions between natural, social, and economic systems in these turbulent times by pursuing a multidisciplinary but integrative approach that encompasses e.g. management, information science, psychology, economics, engineering, and political science. Accordingly, the book will be of interest to readers from these fields, from both an academic and managerial standpoint."
Framing consumer empowerment in the digital economy: From networks and engagement toward sustainable purchase
(John Wiley & Sons Ltd, 2024-05-15) Vătămănescu, Elena-Mădălina; Dinu, Elena; Gazzola, Patrizia; Dabija, Dan-Cristian
The current study investigates the influence of variety among online providers and customers' access to knowledge on consumer networks, consumer engagement, and sustainable purchasing. Emphasis is on the underlying relationships among these constructs in the digital economy, which has evolved into a complex structure of multifarious nodes and linkages unfolding in the online environment. The underlying theoretical approaches are knowledge-attitude-behavior (KAB) and customer sovereignty. Against this backdrop, a questionnaire-based survey was given to 200 Millennials (i.e., generation Y) and gen Z Italians—approached as empowered stakeholders requiring accurate information and sustainable solutions from online providers—in January 2023. The data was processed via the structural equation modeling technique PLS-SEM, based on SmartPLS 4. The findings indicated that sustainable purchasing is influenced to some extent by access to knowledge, consumer engagement, and consumer networks. The study endeavors to fill a research gap, as the relationships between variety among online providers and sustainable purchasing, as well as consumer engagement from the empowerment perspective are underexplored. The study provides new evidence of the relationships between consumer networks, consumers' access to knowledge, sustainable purchasing, and consumer engagement in the framework of online retail by inquiring respondents.
Artificial intelligence : the future is already here
(Institute of Economic Research (Poland), 2023-12-30) Dabija, Dan-Cristian; Vătămănescu, Elena-Mădălina
Artificial intelligence, or AI, has become an integral part of our daily lives, revolutionizing industries such as healthcare, finance, and transportation (Çalişkan et al., 2022; Giansanti, 2022). This advanced technology is a result of the development of computer systems capable of performing tasks that traditionally require human intelligence. AI encompasses a wide range of technologies, including machine learning, deep learning, natural language processing, and computer vision. As computing technology continues to advance, the applications of AI are expected to become increasingly prevalent in our everyday lives (Dinu et al., 2023). This marks a significant intersection of various technical sciences, psychology, philosophy, and art, and has the potential to transform many aspects of human life.
Digitalization as a factor in reducing poverty and its implications in the context of the COVID-19 pandemic
(MDPI, 2022-08-26) Spulbar, Cristi; Anghel, Lucian Claudiu; Birău, Ramona; Ermiș, Simona Ioana; Treapăt, Laurențiu Mihai; Mitroi, Adrian
In the present economic context, one of the most important topics of discussion is that regarding sustainable development. According to the agenda developed by the United Nations, one of the most important objectives for the present decade is represented by the list of the Sustainable Development Goals. The Sustainable Development Goals can be divided into five pillars: people, planet, prosperity, partnership and peace. One of the first stipulated goals of the UN agenda is the eradication of poverty and famine. We consider that a significant influence on the eradication of poverty is represented by the development of technology. In this paper, the authors aim to establish a connection between the rate of technological development and the poverty headcount rate. To measure the digital development of the analyzed countries, we decided to compose an index of digital development by taking into account indicators made available by the International Telecommunication Union and the poverty headcount ratio, as was calculated by the World Bank database. This empirical study is of interest for the implications that it has in shaping governmental policies regarding easing the access to digital technology. The method used to quantify the influence of digital development on poverty was the panel data GMM vector autoregressive model for a dataset composed of 35 countries for the period between 2005 and 2018. The results indicate that an increase in digital development will lead to a reduction in the poverty headcount rate. These results imply that by increasing access to technology, countries could help reduce their level of poverty. In this paper, we will also analyze the way in which adopting digital development leads to better economic performance when faced with the COVID-19 pandemic. The results of the present study are of great interest to the scientific community and the public due to the implications of digital development in the field of economics and the combined effect of this phenomenon and the COVID-19 pandemic. We thus conclude that by encouraging digital development and through adopting new technologies, the government can lead to the eradication of poverty. This seems counterintuitive due to the fact that investment in shelter and primary goods can be seen as one of the primary ways of developing the economy. We conclude that better and more consistent results regarding the reduction of poverty can be obtained by increasing the digital development of a country.
Artificial Intelligence in modern policing : understanding the multifaceted impacts
(Hungarian Association of Police Science, 2024) Ioan, Alexandru
This article comprehensively examines the multifaceted impact of artificial intelligence (AI) on modern law enforcement, considering stakeholders, societal implications, and results analysis. In an era of rapid AI advancement, law enforcement increasingly leverages AI for enhanced operational efficiency, public safety, and addressing challenges. The paper begins with predictive policing, using machine learning to analyze historical crime data and predict hotspots, exploring its impact on stakeholders and societal implications. The role of AI in investigative processes, particularly facial recognition aiding suspect identification and forensics, is assessed with attention to privacy, accuracy, and transparency. AI's role in digital forensics and cybercrime detection is discussed, emphasizing stakeholder involvement, ethical concerns, and the balance between privacy and security. Integration of AI in police operations and resource management is examined, focusing on AI-driven decision-making, optimized patrols, resource allocation, and emergency responses.
The impact of knowledge vulnerabilities on knowledge risks
(Bucharest University of Economic Studies, Faculty of Management, 2024-03) Brătianu, Constantin; Bejinaru, Ruxandra; Ursache, Vlad-Mihai
The purpose of this paper is to explore the impact of knowledge vulnerabilities on knowledge risks and to analyse their intricate connections within the knowledge management systems. It is a new topic in knowledge management which is requested by the accelerated process of digitalization and the exponential development of the AI programs. There is a lack of research in this area and efforts should be made to bridge the knowledge gap. The method we use is based on a critical analysis of knowledge vulnerabilities and knowledge risks within a generic organization and of designing tree-diagrams able to illustrate the connections between them, and the possible adverse consequences for the firm’s performance. The method of tree diagrams has been extensively used in risk analysis of the complex technological systems of airplanes and nuclear reactors. Also, it is used in the risk management applied to other domains like climate change and earthquakes. It is the first paper to investigate these phenomena and to conceptualize such kind of diagrams.
Sustainable management of IT enterprises
(Springer, 2021-01-05) Pînzaru, Florina; Wereda, Wioletta; Moldoveanu, Ion; Ciuciuc, Victor Emanuel
Digital technologies and sustainability could be understood from a superficial point of view as mutually exclusive. One is driven by the Internet of Things, Artificial Intelligence (AI) and robotics, focusing on a constant increasing efficiency, while the other is driven by the public opinion’s expectations for a fair development in respect to environmental, social and economic factors. Apparently, two paradigms collide at present: the one of the digital transformation meant to innovate business models in order to satisfy a continuously growing demand of products and services, and the one of addressing social and environmental challenges. In reality, the two concepts are mutually reinforcing, as digital tools can and should be used in the framework of sustainable business approaches and the catalyzer of the digital transformation, the IT industry, could become the promoter of sustainable management using new technologies. We explore in this paper the perception of sustainability by Romanian IT managers and their orientation towards sustainable management approaches, considering the economic, social, environmental and technological dimensions. The results present a heterogeneous landscape dominated by economic and political conditionality, with a strong orientation towards education in the sector as a source of sufficient workforce, leaving room to further discussions on how the industry considered to be the source of all current disruptions could become the engine of future sustainable business models.
Managing the Impact of Digital Transformation on the Future of Jobs.A Sectoral Approach. A Semi-Systematic Literature Review
(Bucharest University of Economic Studies, Faculty of Management, 2022) Moldoveanu, Ion
The future of work is discussed in academic literature and reports starting with 2014. Various studies have identified artificial intelligence, robots, big data, globalization, population pressures, and changed demographic profiles as the main drivers for change in the future of jobs. Also, international organizations did comprehensive analyses of the professions' rapid technology changes. In contrast to the number of consultancy documents, there are not numerous scientific articles on the topic of the future of work. Research performed on the reputable scientific databases return a much larger number of scientific articles on the broader topic of Industry 4.0 (I4.0), including several systematic literature reviews, with 31 scientific articles on the topic. Still, the specific goal of this review is to explore the impact of job automation on the IT professions in Romania's IT industry. Consequently, the present paper is designed as a semi-systematic literature review, building on over one hundred papers written on the topic of Industry 4.0, studies that were done on the particular subject of the future of work, research papers done on the IT industry, and available studies on the IT industry in Romania. The findings are analyzed via various criteria which are meant to provide an accurate image of the state-of-the-art on the topic of interest.
The differences between competitive intelligence, business intelligence and national security intelligence : a bibliometric analysis
(Tritonic, 2023-10-27) Budeanu, Nicolae Alexandru
The concept of “intelligence” represents an important subject for researchers, being developed, over time, in many categories, such as business intelligence, competitive intelligence and national security intelligence. Even so, those meanings basically refer to the same capacity of processing data, information, and knowledge, their differences coming from their area of expertise. Given so, national security intelligence is associated with the state institutions, while business intelligence and competitive intelligence are associated with private companies. National security intelligence represents the capacity of the leaders of a country to process the significant data, information and knowledge for the security of that country, from all possible perspectives. For achieving this performance, each country has its own intelligence structures that must collect data and information, analyze and transform them into valuable knowledge for the decision-makers. The methods and means used for conducting the specific activities by these intelligence structures are mainly secret and classified. This paper represents a literature review regarding the possible links and connections between national security intelligence, business intelligence and competitive intelligence, aiming at discovering the possible similarities between these concepts. To achieve this goal, we used the bibliometric analysis conducted with the specialized software VOSViewer. This analysis was focused on the co-occurrence procedure using words and expressions from article title, abstracts and keywords. The databases used for this paper were retrieved from Web of Science core collection, using the following expressions for searching:”business intelligence – competitive intelligence”,”business intelligence - national security” and ”competitive intelligence - national security”. The results showed that there are not any publications that approach the differences between business intelligence, competitive intelligence and national security intelligence.
Knowledge dynamics for smart leaders and smart cities
(2023-10-23) Camară, Andreea Bianca
The studies in the current literature bring to our attention important knowledge as the intangible resource that can dictate the development direction of some institutions or companies at a critical moment. Thus, the application of knowledge management in the decision-making process is increasingly important. But is the knowledge sufficient to face a complex environment, determined by infinite and changing characteristics in directions that are increasingly difficult to anticipate? In such a context, in addition to knowledge management, our specific way of thinking and the way we perceive and use knowledge is the prime reason for failure or success in negotiations, business, management, administration, or governance. The dynamism and speed of movement of things in the current era influence our every field of activity, in such a context the main factor that determines certain people, businesses, or management styles to be more successful than others is the way of thinking. Successful people think smart and use effective strategies to achieve their outcomes. In order to face the current challenges, leaders and managers must find out-of-the-box solutions, and make connections and causal maps that will not only help them overcome the current situation but offer them a sustainable recovery and management of the company's resources and human capital. Such a system involves not only strategic thinking and dynamic thinking. Current studies show that Dynamic Thinking skills enable you to trace your issue or challenge as a trajectory of performance over time. The trajectory should have a historical segment, a current state, and one or more future paths. Dynamic Thinking thus puts a current situation in the context of where you came from and where you are going. Thus, in the present context, dynamic thinking is the main element and the main characteristic of the development and application of a sustainable system of strategic thinking The present article's purpose is to highlight how dynamic thinking applied at the managerial level causes leaders to turn to innovative ideas for solving problems and building a smart management system.
Up-skilling and re-skilling for digital agriculture in Romanian big crop farms : exploratory considerations
(Tritonic, 2022) Markovits, Paul Ștefan
The purpose of this paper is to elevate the interest in the academic, professional and policy making circles to the need of a large-scale re-skilling and up-skilling effort for the management and the workforce in the Romanian farms in light of the large-scale deployment of the Agriculture 4.0 technologies. The Romanian agricultural sector is a major contributor to the EU agricultural output and the aim of such an effort would be to secure and enhance its competitiveness by future proofing the performance and sustainability of the Romanian farms in the context of yield growth imperative, sustainable exploitation of land and water resources and efficient and fast decision making enabled by digitalization. A review of the most influential papers and the bibliometric mapping (using VOSviewer) of Web of Science articles on digital agriculture was enriched with several expert interviews with executives involved in the deployment of digital technologies to Romanian farmers. The literature review illustrated that like in the case of Industry 4.0, Agriculture 4.0 requires training and deployment of new skills. Expert interviews added extra perspectives coming from practitioners and highlighted the fact that these new skills are needed at all levels of work happening in the farm. The digitalization of the agriculture is a structural change that will happen even if adoption rates seem still slow and it will affect all actors in the farm from owners/managers to operators giving a very important role to agricultural experts, engineers, and financial planners. It is the hope of this article to bring an academic support to the conversation about the skills needed for Agriculture 4.0 and induce operationalization of large scale grassroot activities needed for the migration of today’s agricultural practitioners to digital technologies.
Looking into the antecedents of the transformation of IT jobs : a country-based perspective
(Faculty of Management (SNSPA), 2022) Moldoveanu, Ion
Technology is changing at an exponential rate. As a result, it does have a disruptive life on society and our lives. It changes our personal lives, socialization, and interaction with people and businesses. Technology has changed and does continue to change the way we work. Along with the four industrial revolutions, many jobs have disappeared, more jobs have been created, and almost every job was transformed by automation. The 4th industrial revolution leading to Industry 4.0 is powered by artificial intelligence, robotics, Internet of things. The Information Technology (IT) industry and IT professionals primarily drive this transformation. While information technology specialists contribute with the technology they build to change their world, technology is transforming the profession responsible for this transformation. The paper looks at how digital transformation impacts the transformation of IT jobs, how government policies and managerial strategies impact the transformation of IT jobs and how employees and organizations are responding with investment in skills development. The research relies on a questionnaire-based survey with 132 Romanian IT professionals, students and computer science professors representing small and large organizations. Seven out of the nine hypotheses were supported by the data, confirming that digital transformation impacts the transformation of jobs, particularly IT jobs, and that this drives the need to build new technical and soft skills.
Pondering digitalization : an exploratory study on organizational capitalization of digital media for disclosing CSR
(Faculty of Management (SNSPA), 2022) Dinu, Elena; Ciuciuc, Victor Emanuel; Moldoveanu, Ion; Stoica, Valentin
The goal of this study had as a premise a perceived gap of knowledge regarding the use of digital media and platforms by Romanian organizations with the purpose to disclose corporate social responsibility (CSR) information. In the context of the ever-increasing digitalization process, the research aimed to explore the current situation within the organizational setting to provide evidence on the type of media and content used and with a view to identifying possible trends. To objectively assess the situation, the study employed models developed by various researchers to measure CSR disclosure on corporate websites, Facebook and Twitter accounts. The results of the study indicate that the selected Romanian companies make limited use of online media for the purpose to reveal CSR. They rather prefer corporate websites and Facebook accounts to communicate such information to stakeholders, while Twitter is rarely utilized. The findings point to the fact that education and social development are the areas of CSR where Romanian companies mostly contribute, but, at the same time, they signal that the advantages and advances availed by systemic digitalization are yet to be properly exploited against the backdrop of CSR disclosure.
Cybersecurity challenges in the knowledge economy
(Sciendo, 2022-08-08) Ursache, Vlad-Mihai
The paper aims to study cybersecurity correlations with the knowledge economy, focusing on its challenges in this new age of economy. The relevance of the cybersecurity concept is sustained by the academic literature that shows its important role in the business environment, where disruptive changes will become the norm. In the digital age, the disruptions are happening frequently, which gives organisations less time to manage the change and the fact that they are almost constrained to develop new strategies to answer the challenges of the changing business environment. The knowledge economy has evolved, and with that, new concepts began to appear out of necessity and the need to secure the dynamic environment of knowledge management systems. Considering the unprecedented access to information and advancements in conducting academic research, in the present landscape of the knowledge economy and cybersecurity domain, new methods are available to structure and examine a body of literature. The text mining and scientific mapping analysis conducted with VOSviewer software version 1.6.18 is allowing us to identify meaningful insights about the knowledge economy concept, such as the (1) existing research gaps, at least on cybersecurity challenges in the knowledge economy, and the (2) the research interests seen for the time period between 2019 and 2021. To achieve this, a database derived from the Web of Science's Core Collection has been used, and the text mining based on term co-occurrence analysis contributed to a deeper understanding of current and future workspace dynamics.
Industry 4.0 and the impact of technology on the future of work : a qualitative approach to the IT jobs
(The Centre for European Studies, 2022-11) Moldoveanu, Ion
Scientific research leads the scientific progress based on which information technology (I.T.) professionals drive technology changes, impacting our daily life, business, and work models. The same inventions are impacting the work of the software developers, the ones responsible for building this technology. While I.T professionals are building new tools for automation used in the industry, the work of I.T. professionals is significantly impacted by the tools they build. Paying heed to these considerations, the paper intends to bring forward qualitative research based on semi-structured interviews with 18 I.T. professionals. The research purpose is to scrutinize to what extent the workers in the software development industry are aware of the transformations happening in their profession, how they see the future of their jobs and how they prepare for that future. The I.T. engineers taking part in the interviews see the impact of technology in changing their work models, making them more productive rather than a threat to their jobs. They also understand the importance of continuous learning, keeping up with technological changes and soft skills.

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