A context-driven approach on coping with COVID-19 : from hiding knowledge toward citizen engagement

Abstract

The current study sets out to investigate the relationships among three interconnected dimensions, that is hiding knowledge by the Government, the realized absorptive capacity (RACAP) and citizen engagement, giving way to a context-driven approach. Emphasis is laid on the effects engendered by the lack of official information transparency in the critical context of COVID-19 outbreak at the global level, through the lens of the Spanish example. The relationships among the variables are analyzed by means of an empirical study conducted with 151 Spanish subjects with a view to identify whether the impact of knowledge hiding by the Government on citizen engagement can be mitigated and to acknowledge how the presence of RACAP impacts citizens in limiting the spread of COVID-19 information disorders.

Description

This article is available on the Wiley Online Library at: https://onlinelibrary.wiley.com/doi/10.1002/kpm.1662 The author Vatamanescu Elena Madalina is affiliated to SNSPA, Faculty of Management.

Keywords

COVID-19, Knowledge management, Citizen engagement

Citation

Cegarra-Navarro, J.G., Vătămănescu, E.-M., & Martínez-Martínez, A. (2021). A context-driven approach on coping with COVID-19: From hiding knowledge toward citizen engagement. Knowledge and Process Management, 28(2), 134–140.