Browsing by Author "Stoica, Valentin"
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Item Managementul relației cu clienții – reorganizări și soluții în pandemie(Tritonic, 2021) Stoica, ValentinItem Managing intellectual capital during the COVID-19 pandemic : normative approaches, technological evolutions and competitive advantage(Lambert Academic Publishing, 2022) Dinu, Elena; Mitan, Andreea; Stratone, Mădălina Elena; Stoica, ValentinThis book merges a number of research topics developed by several researchers during their doctoral studies in Management. The convergence point for all the studies here is represented by the role of various intangible organisational resources in achieving competitive advantage and growth in a context of global uncertainty, fed by economic, social, political, cultural and environmental changes, that has been further affected by the Covid-19 pandemic. The texts are primarily concerned with the importance of intellectual capital management for enabling technological innovation, a prerequisite for performance and success in the digital economy. Despite the many socioeconomic effects associated with the pandemic, one of its unintended developments was accelerating the digital transformation of companies and public services, which offers the canvas for future growth and development.Item Pondering digitalization : an exploratory study on organizational capitalization of digital media for disclosing CSR(Faculty of Management (SNSPA), 2022) Dinu, Elena; Ciuciuc, Victor Emanuel; Moldoveanu, Ion; Stoica, ValentinThe goal of this study had as a premise a perceived gap of knowledge regarding the use of digital media and platforms by Romanian organizations with the purpose to disclose corporate social responsibility (CSR) information. In the context of the ever-increasing digitalization process, the research aimed to explore the current situation within the organizational setting to provide evidence on the type of media and content used and with a view to identifying possible trends. To objectively assess the situation, the study employed models developed by various researchers to measure CSR disclosure on corporate websites, Facebook and Twitter accounts. The results of the study indicate that the selected Romanian companies make limited use of online media for the purpose to reveal CSR. They rather prefer corporate websites and Facebook accounts to communicate such information to stakeholders, while Twitter is rarely utilized. The findings point to the fact that education and social development are the areas of CSR where Romanian companies mostly contribute, but, at the same time, they signal that the advantages and advances availed by systemic digitalization are yet to be properly exploited against the backdrop of CSR disclosure.